Hire Desk Administrator

Billingshurst, Sussex
BPH Plant Hire

Job Title: Hire Desk Administrator

Location: Billingshurst, West Sussex

Salary: £25,000 per annum plus bonus

Job Type: Full Time – Permanent

Working Hours: 8am – 5pm

BPH is an independently-owned plant hire company based in the South East. From excavators and dozers, to dumpers and telehandlers, we’ve been supplying a huge variety of heavy machinery for hire to the construction industry for almost half a century.

Role Purpose:

This is an administrative role to assist in the day to day running of a busy hire desk.

Please note this is an office Based role.

Key Duties:

• Answering incoming telephone calls
• Ensuring all hire contract administration is completed in an accurate and timely manner including arranging all “on” and “off” hire’s
• Invoice processing
• Liaising with Hire Desk and machine operators for daily jobs
• Operator timesheet entry on to CRM
• Notify customers of and charge all damages to account
• Build strong customer relationships and resolve any customer issues
• General ad-hoc administrative duties

Key Competencies:

• Good eye for detail
• Strong interpersonal and customer service skills
• Ability to work under pressure
• Good team player
• Previous experience of CRM programme an advantage
• Previous plant hire or construction industry experience an advantage
• Excellent communication skills – written and verbal
• Opportunity for progression for the right candidate

Please Note:

The candidate must live within a commutable distance of Billingshurst.

We are not currently offering sponsorship or relocation assistance for this role so you must already possess the right to live and work in the UK in order to be considered.

Please click the APPLY button and to submit your CV/Cover Letter.

Candidates with the experience or relevant job titles of; Hire Desk Admin, Construction Administrator, Receptionist, Administrator, Administrative Assistant, Secretary, Support Administrator, Front of House Operator, Customer Relations, Client Service, Business Admin, Business Administrator, Office Junior, Office Administrator, Administrator, Admin Assistant, Support Administrator, Office Clerk, and Company Receptionist will also be considered for this role.