Operations Manager

Ad Warrior

Operations Manager

Location: Based at Offices, Whitby Avenue/On site – Please note there will be travel in and around London regularly

Salary: £50,000 per annum

Overr the last decade the company has grown significantly and continues to expand its portfolio of works. As part of this growth the need for an Operations Manager with strong communication and project management skills has been identified to ensure the delivery of well-timed projects whilst initiating improvements to service, quality, and operational efficiency.

Role purpose

The role will support the business development team from inception ensuring all resources (inc. staff) are considered, approved and costed whilst helping to build an accurate timeline of project activity across the organisation. It will provide oversight and management of contractors, various trade workers and company employees demonstrating solid experience of understanding working on and managing construction sites along with the teams on them. Alongside this tracking and reporting on project progress, undertaking quality control and ensuring all relevant permits and licences are obtained is essential.

Liaising comprehensively with clients at site on all project related matters is a small part of the expected professional communication which should be given from pre-start meeting onwards in verbal and written communication. Working cohesively with those collaborating on projects as well as all Thomann-Hanry customers is vital to delivering smooth and timely projects. Furthermore, ensuring the day-to-day management on location at our sites is crucial to maintaining client satisfaction and best reputational and financial return.

Key responsibilities

• Work with the Business Development Managers to ensure they have the information they need regarding staff, resources and length of project to ensure accuracy of quotes and so that jobs can be priced accordingly.
• Consulting with clients and company representatives to direct project development.
• Carrying out site visits of all project sites to fully understand the traffic management requirements.
• Responsibility for ensuring all street works, road closures and other licences are effectively coordinated and to uphold the client’s programme.
• Requesting that traffic permits are applied for internally.
• Carrying out site visits to plan the length of time required for each project.
• Planning each project ensuring sufficient staff and plant are available.
• Selecting and co-ordinating contractors needed for projects.
• Planning staff resources to ensure the minimum number of required staff are present at each site.
• Managing the fleet of vehicles to ensure there is no double booking.
• Informing the H&S Manager of the site set up, dates and staff involved so RAMS can be prepared.
• Disseminating health and safety information and documents ensuring all is completed and compliant.
• Ensuring site operations are carried out in accordance with RAMS.
• Completing on site risk assessments and method statements.
• Managing and leading onsite teams.
• Comprehensive checking of project progress and amendments to requirements whilst conducting quality control.
• Ensuring scope of works is met meticulously.
• Compiling and circulating project details.
• Costing and budgeting analysis
• Attending and providing information at the weekly ‘Management Meeting’.
• Cost analysis and comparison for company orders.
• Ensuring all enquiries are responded to in a timely manner and in line with corporate response times.
• Meeting clients and fostering relationships.

This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility at the time of writing.

Essential Skills and Experience

• MUST HAVE Construction site management experience.
• MUST HAVE Previous experience of working on historic buildings/High-end projects.
• MUST HAVE Solid experience of project management.
• Previous experience of managing teams and trades on site.
• Previous experience in MS Project.
• Previous experience of monitoring and evaluation systems and managing budgets and finance.
• High level project management and implementation skills, including an ability to manage multiple strands of activity simultaneously.
• Excellent communication skills (both written and verbal), and the ability to communicate with a wide range of people.
• Highly developed interpersonal skills, with ability to work proactively with people at all levels.
• Well-developed negotiation skills, to re-negotiate deadlines and resources without creating unacceptable risk.
• Excellent team player with an outgoing and friendly manner.
• Excellent chairing skills to ensure output led and effective meetings.
• Ability to work well under pressure in a methodical and organised manner.
• High level organisation skills with the ability to work independently and prioritise workload to meet fixed deadlines.
• Good attention to detail.

Company Benefits

• 21 days annual leave increasing 1 day for every year worked with the Company up to a maximum of 25 days
• 8 Days Bank Holiday leave
• Minimum of 1 week Christmas closure
• Your birthday off!
• Group Personal pension scheme with Scottish Widows and a 3% employer contribution
• Life Assurance Scheme
• Regular Training

If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate in applying.