Repairs Coordinator / Office Support

Swindon, Wiltshire
Coepi Recruitment Limited

Job Type: Full-time, Temp to perm

Contract length: 6-8 months

Salary: £15.50 per hour

Job Purpose

To deliver and coordinate repairs to the Council’s housing stock and operational buildings in line with agreed policies and budgets to ensure that a high quality customer focused service is provided to residents and premises managers.

Key Accountabilities

To coordinate the batching of repairs to aid best value for money on delivery.

To develop a family of contractors able to deliver a high quality SOR based delivery process.

To monitor the delivery of repairs in line with agreed policies and performance standards.

To work with the Building surveys in diagnosing building repair solutions for corporate assets.

Participate in identifying strategies and programmes of work for inclusion in annual revenue repairs and maintenance budgets and financial forecasts including consulting with tenants and leaseholders about programmes of work.

Participate in developing new initiatives and concepts and produce detailed solutions for repairs and maintenance programmes of work which comply with the latest planning, health and safety and building regulation requirements including obtaining all necessary permissions.

To work with the Building surveyor and other team members arranging for all contract procurement to be undertaken in accordance with Council policy and procedures including preparing specifications, drawings, tender documentation, health and safety plans and selecting prospective contractors and awarding contracts.

Manage the administration and supervision of repairs and maintenance works contracts including ensuring that contract conditions, specifications for materials and workmanship and health and safety plans are complied with.

Manage revenue budgets and control expenditure strictly in accordance with levels of delegated authority and the Council’s Financial Regulations including preparing estimates, valuing work in progress, negotiating prices for variations, producing final accounts and negotiating and resolving any contractual claims.

Answering of any correspondence with respect to repairs and maintenance complaints and enquires about service delivery relating to the Council’s housing stock from:

• Tenants and leaseholders
• Tenants representatives
• Members of Parliament
• Members of the Council etc.

Attend Council tenancy and public meetings including preparing any necessary reports, giving verbal advice and recommendations with respect to technical policy matters.

Provide evidence to the Police and Judiciary in respect of relevant issue.

Monitor and report on the performance of delivering Property repairs building services in line with published standards.

By working with the planners for your area monitor and manage the availability of appointment slots and the correct and effective delivery of the out of hour’s service.

Analyse and report on building services and assist in the development of the Decent Homes and capital repairs and maintenance programmes of work

Supplementary Accountabilities

Promote customer care, equality and diversity best practice including arranging training for repairs surveyors.

To develop and foster excellent working relations with the family of contractors delivering the works.

Attend information events and meetings outside normal office working hours and at weekends as and when required

Deputise for other property coordinators and repair surveyors to ensure essential service delivery cover is maintained

Participate in continuous professional development.

In accordance with the provisions of the Health & Safety at Work etc. Act 1974 and the Management of Health & Safety at Work Regulations 1999 you must take reasonable care so as not to endanger yourself or other persons whilst at work. You must also cooperate with the Council to enable it to comply with its statutory duties for health and safety.

Undertake any other duties that can be accommodated within the grading level of the post.

Knowledge & Experience

Candidates must have substantial knowledge and experience in the following areas of business and will be required to provide evidence of this:

Experience in coordinating and delivering a wide range of building repairs

Experience in working with both direct and indirect labour

Knowledge in diagnosing building faults to a wide range of buildings

Experience of delivering to budgets

A working knowledge of construction related health and safety regulations

A working knowledge of planning and building regulation regulations

Qualifications

Construction or maintenance qualification or equivalent experience

Current driving licence

Decision Making

Prioritising of resources.

Diagnosing and recommending repair solutions.

Deciding on most cost effective repair to be carried out.

Approving expenditure on Repairs delivery.

Initiating corrective action for poor performance.

Creativity and Innovation

Identifying and introducing service improvements.

Flexibility in delivering the repairs building requirements.

Job Scope

Number and types of jobs managed

Batching and planning work to in-house workforce

Allocation of work to external contractors

Typical tasks supervised/allocated to others

Scheduling repairs

Creating schemes and allocation of works

Contacting and advising customers on planned works

Coepi Recruitment Limited is an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above-mentioned position has been obtained from the hirer concerned.